Our uLearn platform contains the following training modules:
| Cyber Security | 01 - Introduction to Cyber Security | Introduction to cyber security and explanation of why it's important to follow key guidelines |
| 02 - Terminology | This course introduces cyber security and explains terminology | |
| 03 - Emails | This course explains how to identify malicious emails and what to do with them | |
| 04 - Attachments and Downloading | This courses explains how to identify suspicious attachments | |
| 05 - Sharing Files | This course identifies risks associated with file sharing and explains safe ways to share files | |
| 06 - Secure Websites | This course explains how to check if a website is secure and how to browse the web safely | |
| 07 - Ads and Pop-Ups | This course explains how to identify pop-up windows and how to safely close them | |
| 08 - Calls | This course explains common scam tactics and explains how to manage suspicious callers | |
| 09 - Messages | This course explains common scam tactics and how to manage suspicious messages | |
| 10 - Work Devices | This course explains how to keep your work device secure | |
| 11 - Mobile Device | This course explains how to keep your mobile device as secure as possible | |
| 12 - Wi-Fi Network | This course explains how to secure your Wi-Fi connections wherever possible | |
| 13 - Portable Storage Devices | This course explains how to safely manage portable storage devices | |
| 14 - Passwords | This course explains how to build strong passwords and use password managers | |
| 15 - MFA and 2FA | This course explains what MFA/2FA is and how to use it | |
| 16 - Accounts and Subscriptions | This course explains how to improve account safety, including how to safely unsubscribe from emails | |
| 17 - Social Media | This course explains social media permissions and how to update your privacy settings | |
| Information Security | Denial of Service Attacks (DoS) | What are Denial of Service attacks, why might they target your organisation, and how do you protect yourself against them? Learn the essentials of DoS attacks. |
| Using Third-Party Services Securely (Advanced) | What risks can third-party services pose to data security, and how can you help mitigate the impact of breaches? | |
| Internet and Email | Secure Email Use | While email is an essential tool in any workplace, there are a number of security risks associated with its use. Learn how to use email securely at work. |
| Secure Internet Use | What risks are there on the internet, and what precautions should you take to protect yourself and your organisation? Learn how to use the internet securely. | |
| The Dark Web (Advanaced) | What is the dark web, is it illegal, and how can you protect yourself when accessing it? Learn the essentials of the dark web. | |
| Mobile Device Security | BYOD | What does BYOD mean, what security risks does it involve, and how can you help keep data safe when working from personal devices? Learn about BYOD security now. |
| Mobile Device Security | Why do mobile devices pose a security risk, and how do you protect yourself, your devices, and your company’s network and data? Learn the essentials of mobile device security | |
| Vishing (Intermediate) | Scammers use phone calls and voice-mail messages to dupe employees into giving up sensitive information. Learn what vishing scams are, how they work, and how to identify and stop them | |
| Phishing | Phishing | What is phishing, why is it a threat, and how can you protect yourself against it? Here's your essential introduction to phishing attacks |
| Coronavirus Phishing (AU) | How to stay safe from Covid19 phishing scams | |
| Physical Security | Clear Desk Policy | What does a Clear Desk Policy involve, and what threats does it help counter? Learn the essentials of clear desk policies now. |
| Public Wi-Fi | File Sharing in the Workplace (Advanced) | How can files be shared, what security risks are involved, and how can you keep data and devices safe? Learn the essentials of secure file sharing in the workplace. |
| Removable Media | Online Payments | What security risks come with online payments, and how do you keep them secure? Learn the essentials of secure online payments. |
| Secure Passwords | Data Loss | What is data loss, why should you be concerned about it, and how can you prevent it? Learn about the ramifications of data loss now. |
| Protecting Your Online Privacy (Advanced) | Why does online privacy matter, why do criminals care about your data, and how can your privacy become compromised? Learn about protecting your online privacy. | |
| Secure Passwords & Authentication | What actually is a secure password, and does it really matter? Learn about protecting your accounts with strong passwords and secure authentication. | |
| Security at Home | Home Network Security | Why do you need to protect your home network, and what threats are there? Learn the essentials of securing your home network. |
| Social Engineering | Anti-Money Laundering | Learn what you need to know and do to ensure your organisation complies with The Anti-Money Laundering and Counter-Terrorism Financing Act |
| Malicious Websites & Applications | What type of malicious websites and applications are there, and what are the risks? Learn the essentials of protecting yourself from malicious sites and apps. | |
| PCI DSS | Learn the essentials of Payment Card Industry Data Security Standard (PCI DSS) | |
| Protecting Payment Card Information | Learn the essentials of keeping card details secure | |
| Social Media | Information and Data | What is the difference between information and data? Learn how to tell the two apart, and how to protect sensitive information in your organisation. |
| Using Social Media Safely | Inappropriate use of social media can pose security risks. What are these risks, and how do you keep yourself protected? Learn how to use social media safely. | |
| Working Remotely | Malware | What is smishing, and how do you protect yourself and your data from it? Learn the essentials of combating text-message-based scams. |
| Accessing IT Support | 01 - Accessing the help desk | This course was created for organisations using Centorrino Technologies' Liberty Portal to create and manage support requests. |
| 02 - Managing Support Requests | How to manage tickets by replying, updating, re-opening them, and more. | |
| 02.2 - Ticket Approvers | How specific users (approvers) can manage and approve ticket requests. | |
| 03 - Feedback and Escalation | How to provide feedback on CT's response to tickets and to escalate issues if needed. | |
| Russia and Ukraine | Staying Safe in a Heightened Cyber Threat Environment | How to revise cyber defenses. Find out how you can help keep data, devices and networks safe |
| Authenticator MFA | 01 - Introduction to Multi-Factor Authentication | This course introduces Multi-Factor Authentication and explains how the Authenticator App works. |
| 02 - Installing Authenticator | This course explains how to download the Authenticator App and set it up for the first time | |
| 03 - Using Authenticator | This course explains how to use the Authenticator App to authenticate a log in attempt | |
| 04 - Authenticator Mobile App | This course explains how to access key settings and information about the Authenticator App | |
| Duo MFA | 01 - Introduction to Multi-Factor Authentication | This course introduces Multi-Factor Authentication and explains how the Duo App works. |
| 02 - Installing Duo | This course explains how to download the Duo App and set it up for the first time | |
| 03 - Using Duo | This course explains how to use the Duo App to authenticate a log in attempt | |
| MacOS | 01 - Introduction to MacOS | Introduces key MacOS features and its accompanying devices |
| 02 - Introduction to MacOS Devices | How to use devices like the Mac mouse and keyboard. | |
| 03 - Using the MacOS Dock | Navigating and customisation of the MacOS Dock | |
| 04 - Using Finder | How to access and use the Finder to manage files and folders | |
| 05 - Using the Launchpad | This course explains how to access and use the Launchpad to open and manage apps. | |
| 06 - The Menu Bar | How to access and use the Launchpad to open and manage apps | |
| 07 - System Preferences | Accessing and changing System Preferences to customise the MacOS for you | |
| 08 - Shortcuts, Tips and Tricks | Key tips and tricks on using shortcuts effectively. | |
| Microsoft Surface | 01 - Introduction to Your Microsoft Surface | An introduction to the Microsoft Surface and accessories, how to turn it on and off and perform other basic functions. |
| 02 - Setting Up Surface Devices | This course explains how to use the Surface Type Cover, and Touch Keyboard. | |
| 03 - Using A Surface Pen | How to use your Surface Pen and how to change key settings and options if required. | |
| Windows 10 | 01 - Introduction to Windows 10 | This course introduces key Windows 10 features and its accompanying devices. |
| 02 - Start Menu and Notifications | This course explains how to use the Start Menu and Notifications pane | |
| 03 - Task Bar Basics | This course explains how to use and personalise the Task Bar | |
| 04 - Personalising the Desktop | This course explains how to use and personalise the Desktop | |
| 05 - File Explorer | This course explains how to use and personalise the File Explorer. | |
| 06 - Settings | This course explains how to view and personalise key Settings | |
| 07 - Shortcuts, Tips and Tricks | This course explains how to use key shortcuts and hidden features. | |
| Windows 11 | 01 - Introduction to Windows 11 | This course introduces key Windows 11 features and its accompanying devices. |
| 02 - Start Menu and Notifications | This course explains how to use the Start Menu and Notifications pane | |
| 03 - Task Bar Basics | This course explains how to use and personalise the Task Bar | |
| 04 - Personalising the Desktop | This course explains how to use and personalise the Desktop | |
| 05 - File Explorer | This course explains how to use and personalise the File Explorer. | |
| 06 - Settings | This course explains how to view and personalise key Settings | |
| 07 - Shortcuts, Tips and Tricks | This course explains how to use key shortcuts and hidden features. | |
| 08 - New Virtual Desktops | This course explains how to manage virtual desktops, which are a new feature in Windows 11 | |
| 09 - Snap Groups, Widgets and Focus Assist | This course explains how to use virtual snap groups, widgets, and Focus Assist, which are all new or updated features in Windows 11. | |
| Excel Beginners | 01 - Introduction to Microsoft Excel | An overview of excel, and how to locate and launch it on your computer. |
| 02 - Create, Save and Print | How to create, save and print files in Excel | |
| 03 - Navigating Workbooks | Understanding how an Excel workbook works, and how to find different features. | |
| 04 - Rows and Columns | Learn about rows and columns are in Excel and how to manage them | |
| 05 - Cells | Explains what cells are in Excel and how to manage them. | |
| 06 - Formatting Text | How to change different aspects of text formatting. | |
| 07 - Cell Formatting | Make cells look different and bring some colour to your workbooks by using cell formatting | |
| 08 - Using Graphics | Learn how to insert different kinds of graphics into your Excel spreadsheets. | |
| 09 - Creating Tables | This course explains how to create tables to help you organise and analyse data | |
| 10 - Managing Tables | Manage your tables so that you can better organise and analyse data. | |
| 11 - Create Charts | This course explains how to create charts so that you can better visualise your data | |
| 12 - Manage Charts | How to manage existing charts to better visualise and analyse data | |
| 13 - Introduction to Formulas | Learn how to use formulas to better manage your data. | |
| 14 - Reorganising Data | Key Excel functions that can help you reorganise and manage data exports in Excel | |
| 15 - Page Layouts | How to use key themes and page setup options. | |
| 16 - View and Review | Learn how to use the different view functions as well as reviewing your data. | |
| 17 - Tips and Tricks | Lean tricks that help to make your use of Excel more efficient, like keyboard shortcuts | |
| 18 - Using Templates | Pull everything you have learnt together by combining key features and templates to create different kinds of spreadsheets. | |
| Excel Advanced | 01 - Introduction to Excel Advanced | This course introduces the Advanced sequence and explains some generic commands and options |
| 02 - Creating and Navigating Pivot Tables | How to create a pivot table and demonstrates key features and navigation tips | |
| 03 - Managing Pivot Tables | Continue learning about pivot tables, including how to select, sort and filter content, as well as manage data sources and more advanced calculations | |
| 04 - Create a Pivot Chart | Extend your knowledge of pivot tables into pivot charts to visualise and manipulate different data sets | |
| 05 - Data Validation and Formatting | Make sure you obtain clean, reliable data by intercepting any data entry problems by applying data validation and formatting rules | |
| 06 - VLOOKUP | Automatically pull information about specific data points to combine data sets automatically using VLOOKUP | |
| 07 - If Logic | How to use Excel to apply simple reasoning to cells and give values dependent on other data entries | |
| 08 - Advanced Filtering and Sorting | This course explains how to use the Advanced Filter function to copy certain records from a data set to a new location | |
| 09 - Re-Organising Data | Learn how to use two functions to re-organise columns and cells that have been downloaded or exported in a format that is difficult to organise | |
| 10 - Forecasting and What-If Analysis | Project results and understand your data using Forecast Sheets and the Scenario Manager features | |
| 11 - Advanced Charts and Objects | Utilise more complex objects like SmartArt, complex Charts, 3D maps, and Sparklines. | |
| 12 - Collaboration | How to share spreadsheets, how to apply different permissions , and how to use Comments to collaborate on shared files | |
| Word Beginner | 01 - Introduction to Microsoft Word | This course introduces Microsoft Word and explains how to navigate to key features |
| 02 - Navigating Word | How to create, save, print and navigate Word documents. | |
| 03 - Formatting Text | Format text by changing fonts and font styles, highlighting and other text effects | |
| 04 - Formatting Content | Lay out your document using paragraphs and lists | |
| 05 - Insert Tables | Learn how to insert and manage tables | |
| 06 - Using Graphics | Insert and manage graphics into your document to really make an impact | |
| 07 - Draw | Do more than type - draw with digital ink and use the action pen to take notes | |
| 08 - Design and Layout | This module explains how to manage features in the Design and Layout tabs in the main Word ribbon. | |
| 09 - View and Review | How to manage features in the View and Review tabs in the main Word ribbon. | |
| 10 - Tips and Tricks | We introduce some tips and tricks that help to make your use of Word more efficient, like keyboard shortcuts | |
| 11 - Using Templates | Pulls the Word Beginner sequence together by combining key features and templates to create different kinds of documents | |
| Word Advanced | 01 - Introduction | This course introduces the Word Advanced stream and explains some generic commands and options |
| 02 - Advanced Formatting | How to use advanced Styles and formatting options | |
| 03 - Insert | Insert more complex objects into your document, such as like 3D models, SmartArt, and add-ins. | |
| 04 - Referencing | Use footnotes and endnotes to reference other documents, and learn how to manage your sources, insert citations, and add an automated bibliography | |
| 05 - Research, Captions and Indexes | Learn how to use research features like the Researcher, captions, and indexes. | |
| 06 - Design and Layout | Use complex design and layout features like watermarks and columns | |
| 07 - Review and View | This course explains how to use complex view and review features like accessibility, resume assistant, ruler, and split windows | |
| 08 - Collaboration | Collaborate on documents with other people, and track changes and updates to stay across what has changed. | |
| 09 - Mail Merge | Learn how to run a mail merge to help send bulk emails or letters. | |
| 10 - Envelopes and Labels | How to quickly create envelopes and labels without going through the entire Mail Merge process | |
| PowerPoint Beginner | 01 - Introduction to PowerPoint | This course introduces Microsoft PowerPoint and explains how to navigate to key features. |
| 02 - Create, Save and Print | How to create, save, print and navigate PowerPoint documents | |
| 03 - Navigating PowerPoint | An overview of how to navigate to key features of PowerPoint | |
| 04 - Font and Content Formatting | Learn how to change key font and content formatting options | |
| 05 - Insert Graphics and Tables | Add more elements to your presentations by using graphics and tables | |
| 06 - Draw | This course explains how to insert Drawings and use Ink to Text and Ink to Shape features | |
| 07 - Design and Review | How to use features on the Design and Review tabs | |
| 08 - Views | We explain how to use features in the View tab like zooming in and out, one page or multiple views, and colour or grayscale. | |
| 09 - Transitions and Animations | Bring your slides to life with Transitions and Animations | |
| 10 - Slide Shows | This module explains how to Present a PowerPoint, including how to use the Presenter view | |
| 11 - Tips and Tricks | Get more efficient by using keyboard shortcuts, checking your word count and the right clicking dialogue boxes. | |
| 12 - Templates | An overview on using pre-loaded templates, and a walk through of the creation of sample PowerPoint presentations from start to finish. | |
| PowerPoint Advanced | 01 - Introduction to PowerPoint Advanced | This course introduces advanced commands and options in PowerPoint |
| 02 - Advanced Formatting | Learn how to use advanced pasting and design options | |
| 03 - Inserts | We explain how to insert more complex items into PowerPoint slides, like SmartArt, charts, Summary Zooms, and much more. | |
| 04 - View | This course explains how to use different View options within PowerPoint | |
| 05 - Master Slides | Improve consistency and save time by using Master Slides within your presentations. | |
| 06 - Review | How to review PowerPoints for accessibility, search for links, and show or hide ink in your slides | |
| 07 - Animations | Bring your slides to life using the Animation Pane, triggers and animation painter features. | |
| 08 - Slide Shows | This course explain show to use advanced slideshow features to improve your presentations | |
| 09 - Presenting in Teams | Learn how to use advanced features of Teams to share a PowerPoint effectively | |
| 10 - Collaborate | How to share a PowerPoint, how to protect it and set permissions, and how to use comments to collaborate | |
| 11 - Compare | When working collaboratively, you can compare changes made to PowerPoints by yourself or others | |
| Forms Beginner | 01 - Introduction to Forms | This course introduces Forms as a program and explains how to find it. |
| 02 - Features of Forms and Quizzes | An overview of the features of Forms and Quizzes, and the differences between them. | |
| 03 - Question Types | There are 8 different types of questions available in Microsoft Forms - learn the difference between them all. | |
| 04 - Create a Form | This course demonstrates the end-to-end process for creating a Form for meeting feedback. | |
| 05 - Create a Quiz | A demonstration of the end-to-end process for creating a Quiz. We use an example assessment following a First Aid course. | |
| 06 - Branching Logic | Add branching logic to your Forms, meaning that question order and content can change based on your respondents' answers | |
| 07 - Themes and Previews | How to edit themes for your Form, add custom themes, and preview | |
| 08 - Share to Collaborate | Share your Form with others so that they can edit and collaborate on the questions | |
| 09 - Collect Responses | Learn how to share your Forms with your respondents so they can answer your questions. | |
| 10 - View Responses to Forms and Quizzes | This course explains how to view responses to Forms and Quizzes. | |
| 11 - Open Responses in Excel | How to open responses in Excel and some tips and tricks for formatting the data | |
| One Drive Beginner | 01 - Introduction to Microsoft OneDrive | Get to know OneDrive and its key navigation features. |
| 02.0 - Sign In to OneDrive (Windows) | How to sign in to OneDrive using a Windows computer | |
| 02.1 - Sign In to OneDrive (Mac) | How to sign in to OneDrive using a Mac computer. | |
| 03 - Create Files and Folders | This course explains how to create files and folders on OneDrive. | |
| 04 - Save to OneDrive | Learn how to save files to OneDrive in different situations | |
| 05 - Copy and Move Files and Folders on OneDrive | Explains how to move and copy files and folders on or to OneDrive. | |
| 06 - File Status and Sync Status | How to identify the sync status of files and folders, and what this means | |
| 07 - Share Files and Folders | Share files and folders from your OneDrive with others, so allow them to collaborate with you | |
| 08 - Settings | This course explains how to locate and manage key settings | |
| 09 - Sync Resources | This course explains how to sync your OneDrive and local file manager with Teams and SharePoint files | |
| 10 - Accessing and Navigating OneDrive Online | An overview of navigating the OneDrive online app. | |
| 11 - Delete and Restore Files or Folders | How to restore deleted files or your whole OneDrive file library | |
| 12 - OneDrive Apps | Download and use the OneDrive and Microsoft 365 Apps on all your different devices. | |
| OneNote Beginner | 01 - Introduction to OneNote | This course introduces OneNote and explains how to access it |
| 02 - Navigating OneNote | How to create and open notebooks, print and export, and manage sharing and options | |
| 03 - The Basics of Formatting | Manage formatting options like changing font styles, applying bullet points, and add other formatting to content. | |
| 04 - Insert Multimedia and Tables | Learn how to insert and manage multimedia content like images and tables. | |
| 05 - Draw | This course explains how to create and manage freehand drawings | |
| 06 - View and Review | View and Review tabs make referring back to your content easier | |
| 07 - Collaboration | An explanation of how to share notebooks and manage options like passwords and viewing history | |
| 08 - Maths Functions | How to use maths notation and functions natively within your notebook. | |
| 09 - Linked Notes | Learn how to link notes to other Microsoft files, connect to Meetings and open a shared notebook in Teams | |
| 10 - Using Tags and Outlook Tasks | This course explains how to manage and organise tasks and notes using tags and integrating with Outlook. | |
| 11 - OneNote for Windows: Immersive Reader | The Immersive Reader function in the OneNote for Windows app makes things a lot more accessible | |
| 12 - OneNote for Windows: Other Features | Improve your productivity by using the Researcher, Sticker and Dictate features in the Windows app | |
| 13 - OneNote Usage Scenarios | How to create a selection of real-world sample pages and sections. | |
| Outlook Beginner | 01 - Introduction to Microsoft Outlook | This course introduces Outlook and explains key navigation features. |
| 02 - Create and Send Emails | An overview of how to create and send emails, including managing attachments | |
| 03 - Manage Emails | Learn how to delay emails, retract or replace emails, and set up automatic replies | |
| 04 - Organise Your Inbox and Manage Rules | Using flags, reminders, categories, folders, and rules will help you organise your inbox and improve your productivity. | |
| 05 - Search | This course explains how to use filters, sort emails, and use advanced search features. | |
| 06 - Create Meetings and Appointments | How to manage your calendar and create new appointments/meetings. | |
| 07 - Manage Your Calendar | Share your calendar with others, search for calendar items, and learn how add reminders | |
| 08 - Add Contacts and Contact groups | Add new contacts, and create contact groups to help you email recipients in bulk. | |
| Sway | 01 - Introduction to Sway | This course introduces Sway as a program and explains how to find it. |
| 02 - Storyline | An introduction on what the Storyline view is, and how to use it to build your Sways | |
| 03 - Insert Media | How to insert media cards and create focus points | |
| 04 - Groups | Learn how to create different group cards to change the layout of your Sway | |
| 05 - Design | How to use the Design tab to customise the Style and Layout of your Sway | |
| 06 - Share a Sway | This course explains how to change Share settings and share your Sway with other | |
| 07 - Change Sway Settings | This course shows the process of creating a Sway from start to finish | |
| 08 - Print and Export | An overview of how to print and export Sways | |
| 09 - Creating a Sway | Bring together everything to create a Sway from start to finish | |
| Introduction to Teams | 01 - Introduction to Teams | This course introduces Teams and it's core features |
| 02 - Introduction to Chat | This course introduces how to use Team Chat | |
| 03 - Introduction to Teams and Channels | This course introduces how to use Teams and Channels | |
| 04 - Introduction to Meetings | This course introduces how to use Meetings | |
| 05 - Introduction to Calls | This course introduces how to use Calls | |
| 06 - Introduction to Notifications and Settings | This course introduces how to use Notifications and Settings | |
| 07 - Introduction to Mobile | This course introduces how to use the Teams mobile App | |
| Teams Collaboration | 01 - Introduction to Teams | This course introduces you to the key Collaboration features of Teams |
| 02 - Starting Chats and Group Chats | Learn how to start chats and group chats | |
| 03 - Chat Features and Tips | How to utilise Chat features for more effective communication. | |
| 04 - Create a Team | Create a new Team to collaborate with your colleagues | |
| 05 - Teams and Channel Navigation | Navigate Teams and Channels within our organisation | |
| 06 - Using and Managing Teams and Channels | This course explains how to use Teams and Channels and how to manage different options within them | |
| 07 - Files | Access and use shared files that are stored within Teams channels | |
| 08 - Activity Notifications and Searching Teams | How to use and customise notifications and how to search within Teams | |
| 09 - Status and Calendar | Utilise the Status and Calendar features of Teams to improve collaboration | |
| 10 - Settings | Learn how to use the Teams Settings to get the most out of your Teams app | |
| 11 - Mobile App | Use the Teams mobile app to collaborate on the go | |
| Teams Meeting Room Devices | 01 - Introduction to Teams Meeting Room | This course provides an introduction to key features of the Devices |
| 02 - Book a Meeting | Learn how to book a meeting with a Teams enabled room | |
| 03 - Join a Meeting | Join a meeting using the touch panel in a team enabled meeting room | |
| 04 - Manage a Meeting | What options are available for your meeting | |
| 05 - Share Content | Share content to the screen in your meeting room and with remote participants | |
| 06 - Join a Zoom Meeting | Join a Zoom Meeting using the teams meeting room equipment | |
| Teams Meetings | 01 - Introduction to Teams | This course introduces key Meetings features of Teams. |
| 02 - Creating a Meeting | How to create meetings on Teams. | |
| 03 - Join a Meeting | An introduction on joining a Teams meeting | |
| 04 - Meeting Tools | Learn to interact online within a meeting using meeting tools like hand raising or chat | |
| 05 - Recording a Teams Meeting | This module explains how to record Teams Meetings and manage the recording files | |
| 06 - Breakout Rooms | Manage larger meetings using Breakout Rooms for separation of content | |
| 07 - Present in Teams | How to present a PowerPoint through Teams, or share your screen. | |
| 08 - Using Whiteboard and Polls | Learn how to use the Whiteboard and Polls features to collaborate efficiently within meetings | |
| 09 - Create a Live Event | This course explains how to create a Live Event on Teams | |
| 10 - Start a Live Event | Now it's time for your Live Event, understand how you start and manage it throughout | |
| 11 - Features of Live Events | Utilise Q&As, Meeting Notes and Chats during Live Events to interact with your attendees | |
| 12 - End of a Live Event | How to successfully complete your Live Event and wrap everything up | |
| Teams Telephony | 01 - Introduction to Teams | An introduction to the whole Teams platform to contextualise future courses on more specific features |
| 02 - Making Calls | This course explains how to make and receive calls on Microsoft Teams | |
| 03 - Using Voicemail | Learn how to access new voicemails and record your voicemail greeting | |
| 04 - Transferring Calls | Use how to perform traditional PABX features like Transfer, and Consult Then Transfer. | |
| 05 - Parking Calls | An overview of how to Park and pick up calls, a feature usually used by call centers | |
| 06 - Settings | Control how calls are received, call routing and more | |
| 07 - Mobile App | Explains the differences between the computer client and the mobile application | |
| 08 - Handsets and Headsets | Learn about key handset and headset features, as well as managing physical phone settings | |
| Bully Zero Workplace Program | 01 - Introduction to Bully Zero | This course introduces Bully Zero and explains what we mean when we refer to bullying |
| 02 - Case Studies | Examples of workplace bullying and suggestions for how to effectively address these concerns | |
| 03 - Resilience | Need for resilience, and how to respond to bullying | |
| 04 - Individual Behaviours and Relationships | Key behaviours that people should demonstrate in the workplace to maintain relationships | |
| 05 - Organisational Triggers | How to build a positive culture within your organisation and avoid the bystander effect | |
| Schoolbox Teacher - Beginner | 01 - What is Schoolbox? | This course introduces Schoolbox and its key features. |
| 02 - Timetable and Attendance | Learn to use the timetable and how to mark attendance | |
| 03 - Calendar | How to use your Schoolbox Calendar | |
| 04 - Page Types | Get an overview of Schoolbox's key page types and when to use them - Course Pages, Unit Pages, and Class Pages | |
| 05 - Types of Assessment | An outline of the types of assessments available in Schoolbox, and when to use them. | |
| 06 - Creating Due Work | This course explains how to create Due Work assessment tasks | |
| 07 - Managing Rubrics in Due Work Assessments | How to manage rubrics when creating Due Work assessments | |
| 08 - Creating a Rubric in Schoolbox | Import a rubric or create a rubric for a Due Work assessment | |
| 09 - Creating a Quiz | Learn how to create a Quiz in Schoolbox and deploy it to students | |
| 10 - Creating a Task | This course explains how to create a Task in Schoobox | |
| 11 - Creating a Project | This course explains how to create a Project in Schoolbox | |
| 12 - Class Page Overview | This course explains how to use Class Pages as ongoing resources for your class | |
| 13 - Importing Assessments to Class Pages | This course explains how to import assessments from Unit Pages to Class Pages | |
| 14 - Updating Class Page Assessments | This course explains how to update assessments on your Class Page after they have already been imported once | |
| 15 - Class Page Assessments | This coursed explains how and when to create assessments on your Class Page | |
| 16 - Introduction to Marking Assessments | This course explains how to find pending assessments and how to use your Markbook | |
| 17 - Marking a Task | This course explains how to mark a Task | |
| 18 - Marking a Quiz | This course explains how to mark a Quiz | |
| 19 - Marking Due Work (Offline Submissions) | This course explains how to mark Due Work that has been submitted offline (e.g. as a hard copy or via email) | |
| 20 - Marking Due Work (Online Submissions) | This course explains how to mark Due Work that has been submitted online via Schoolbox | |
| 21 - News | This course explains how to access and create New | |
| Schoolbox Teacher - Pastoral Care | 01 - Introduction to Schoolbox Pastoral Care | This course introduces Schoolbox's Pastoral Care module |
| 02 - Creating a Pastoral Care Record | How to create a Pastoral Care record and how to add different levels of confidentiality | |
| 03 - Student Pastoral Care Profiles | Learn how to create and use Pastoral Care profiles | |
| 04 - Create a Pastoral Care Report | After completing this course, you will be able to create Pastoral Care reports, and re-run pastoral care reports | |
| Synergetic Communications | 01 - Introduction to Synergetic Communications | This course provides an introduction to Synergetic communications |
| 02 - Sending from the Synergetic Grid | This course shows you how to send communications from the Synergetic Grid | |
| 03 - Introduction to the Synergetic Communication Module | This course introduces the Synergetic Communications Module | |
| 04 - Using the Receipts Tab | This course shows you how to use the Synergetic Receipts Tab to send communications | |
| 05 - Sending Communications and Completing Communication Streams | This course explains how to send communications and complete communications streams in Synergetic | |
| 06 - Difference Between Synergetic Grid and Communications Module | This course explains the difference between Synergetic Grid and Communications module | |
| 07 - Using SendGrid for Communications | This course explains how to use SendGrid for communications | |
| 08 - Common Synergetic Communication Mistakes | This course highlights the common Synergetic communication mistakes that can be made | |
| ULearn Admin Portal | 01 - Ulearn Admin Portal | This course explains how to access and use Ulearn admin portal. The course focuses on importing users and using the Ulearn module |
| 02 - Welcome to Ulearn: Uphish, Ubreach and Upolicy | This course focuses on using the Uphish, Breach and Upolicy modules |